What countries do you ship to?

We currently only ship to the United States, except Alaska and Hawaii. We don't ship to other countries. 

For United States (except Alaska and Hawaii)

How much shipping cost will you pay?

All orders are free shipping. You don't need to pay any shipping cost.

How long will you get your order?

Total time (delivered time) = Processing time + Shipping time

The processing time is normally 1-3 business days. And shipping time is 2-10 business days.

Orders Amount Shipping Cost Processing Time Shipping Time
All orders Free Shipping 1-3 Business Days 2-10 Business Days

Do you need to pay tax?

For united states, you don't need to pay tax for your order.

How will your order be shipped?

Amazon functions as our logistics partner to ship out Sonoro Kate products. They will choose the carrier that they think works best for our customers.

Can I change the delivery address of my package?

Unfortunately, we cannot change the shipment once the product is on the way. If your order hasn't been shipped out when you contact us, we will contact the carrier and try to change your address.

Tips: Shipping time may vary due to unexpected factors, such as bad weather, public holidays, covid or other disease policies, etc. We appreciate your kind understanding for any possible inconvenience. 

What if your orders not be delivered in time?

If your order can not be delivered in time, please contact us via email. We will help you fix it.

Contact us via email: service@sonorokatehome.com

Phone:+86 13283800169

Company Address: 

Nanchang Gelinshi E-Business Co., Ltd.(CHINA limited company (ltd.) )
Changdong Industrial Zone
No. 555 Dongsheng Avenue, Qingshanhu District
Nanchang, Jiangxi, China 330000